We know that every little bit helps!

ICT is a key area where valuable cost savings can be made to help improve the profitability of your organisation. KDDI were approached by a UK national retail customer who wanted to maintain the level of communication between warehouses, stores and Head Office, but simply wanted do it more cost effectively.

We visited their premises to investigate the current facilities which gave us a full picture of the requirement and to see if it was possible to make use of their existing infrastructure in our solution. As the customer already had in place a good IP network for managing stock and to access head office systems, plus a relatively modern PBX (TDM based), IP telephony was possible. By installing an IP card in their PBX we were able to convert their voice traffic to IP and connected to their IP network. This was only half of the solution however, as we were able to supply call management software and servers as well as IP phones.The solution was very well received as it allowed the customer to retain their current PBX which had two years left to run on its forecasted financial depreciation. It also allowed for future migration to a full IP based PBX when the time came which would be a lower capital investment than a TDM based solution. All this was in addition to the per call savings!

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